Masthead

Lift, escalator & moving walkway repairs & breakdown cover

Local lift repairs for any make and model, nationwide

Keeping people and goods moving is vital for any business. A broken or faulty lift can quickly disrupt business operations and create dissatisfaction, so we understand the importance of keeping a lift working.

As the leading independent lift repair company, we can look after all of your lifts – regardless of make, model or age. If your lift breaks down, our priority is to fix it as quickly as possible. Our engineers are available 24/7, 365 days a year, to repair breakdowns and attend to entrapment situations.

Typically, lift repairs are undertaken by the incumbent lift maintenance provider as part of a good preventative maintenance schedule.

If you’re looking for an alternate lift company to take care of your repairs, we can inspect the lift as part of a first-visit report and discuss possible elevator repair services and contract options.

 

Reliable, high-quality lift repair services

When we repair your lift, we use ‘open protocol’ parts, so any lift maintenance company can maintain your lift, giving you complete freedom.

Our local branches and engineers’ vans each hold an extensive range of spare parts. Our highly experienced engineers will work with you to fix your lift quickly to avoid disruption and minimise the risk of future lift breakdowns.

Stannah has a network of 11 service branches across the UK. So no matter where you are, one of our highly experienced engineers is never far away. Our network of service branches can help you with a range of repairs, including:

  • Hydraulic lift repairs
  • Traction lift repairs
  • Lift motor repairs
  • Platform & wheelchair lift repairs
  • Residential elevator repairs

The rapid response requirements for lift repairs make them a relatively expensive service, normally used only in emergencies. If you find that your lift repairs call outs are increasing, a cost-effective alternative is a lift maintenance package.

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Are you ready for the digital switchover?

Many lifts feature an alarm device that enables passengers to communicate in an emergency, typically connecting to a rescue service via phone. Because of the digital switchover, lift owners must now manage the transition of their emergency alarms from analogue phone lines to an alternative digital option.

Importance of lift servicing

Aside from legislative requirements, how often lifts should be inspected or serviced depends on the type, usage frequency and the number of floors a lift installation is covering. Low usage passenger carrying lifts may only require two services a year to fulfil legal requirements. In contrast, high-frequency use installations in larger and more frequented premises may need more regular servicing to prevent costly breakdowns and possible interruptions to service.

While current UK law requires a lift service or maintenance visit at least every 6 months if the installation is carrying passengers and once every 12 months if the lift is used only for goods, these are minimum requirements and should be viewed as such. Additional preventative maintenance may be prudent and necessary to achieve optimum performance and minimise the risk of downtime.

As lifts contain mechanical components, they are prone to wear and tear. In addition, electronic systems may need to be re-programmed, and safety systems should be regularly checked.

We offer three levels of service contracts: standard, premium and comprehensive for our lift products to help you choose the best level for your needs, regardless of make or model. You can find out more about our commercial service contracts.

Frequently asked questions

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For any repairs, service contracts, request a call-out or servicing query, we're here to help.