Our expert local lift engineers are available 24 hours, 365 days a year (including Christmas Day).
We offer a repair service for all lift & stairlift makes and models.
To report a lift breakdown or if you have an urgent lift issue that needs addressing, please call us now on: 01603 748021
For any non-urgent requests, you can email us at norwichweb@stannah.co.uk
Unit 27-28 Morgan Way, Bowthorpe Industrial Estate, Norwich, NR5 9JJ.
Jason Peters, Branch Manager
We’re a British family-run business that is committed to providing local lift services, focusing on a personalised experience and maintaining our pledge to always uphold our word. The Stannah East Anglia service branch consists of a dedicated team of expert lift engineers and customer service professionals covering Norwich, Ipswich, Cambridge and everywhere in between.
Having over 150 years of knowledge in lift technology, we recognise the vital role that a reliable lift or stair lift plays. Along with lift maintenance, we also offer stairlift servicing, repair and call-out services, providing maintenance for both Stannah and other manufacturers.
We offer a selection of standard maintenance contracts designed to accommodate different needs and budgets, alongside tailored agreements. Importantly, our services are not restricted to those with contracts. If you do not have a service agreement, our experienced engineers are here to assist you.
At Stannah, we are actively involved in lift refurbishment, modernisation, and comprehensive lift installation projects. We work alongside architects, clients, consultants and contractors to ensure the exceptional customer service.
Some of our latest major lift refurbishment projects include the complete modernisation of six bed lifts at Addenbrooke’s Hospital in Cambridge, goods lifts at the University of East Anglia and a passenger lift refurbishment at Ipswich Library.
In East Anglia, we look after thousands of lifts from the depths of Cambridgeshire to the wonderful Norfolk and Suffolk coasts. This includes all of the Network Rail station lifts and escalators in East Anglia. Our Norwich office is available, simply get in touch and we’ll be happy to help.
“I would like to thank your on-site team for their work. They have kept disruption and noise to an absolute minimum, and have been courteous and considerate.”
Property manager – Assets & Projects Team, Fenland District Council, Fenland Hall
“Stannah engineer was prompt and efficient with his diagnosis of the problem. He quickly arranged a new motor gearbox quotation to be raised at the office. Quote accepted and paid for on-site, repair carried out the next day. I was very impressed with Simon throughout the whole process.”
Mrs N, Stairlift Customer
“Thank you all very much for a successful project. We really appreciate you bringing the works forward and getting the project completed in a timely and professional manner. Thank you and I look forward to working with you in the future.”
Mr K, Mill Apartments Colchester
At Stannah, we’re here to help people get on with their lives. Whether it’s servicing a lift at the train station, maintaining a commercial dumbwaiter at the local restaurant, conducting maintenance on a platform lift at the local library, servicing an escalator at a large shopping centre, a moving walkway at the local airport, fixing a goods lift at the local supermarket or a servicing a stairlift at home – we’re there quietly working on helping life happen.
Are you looking to report a lift breakdown? Do you need a lift service contract or need to book in a lift repair? Or do you need to contact us about an existing lift contract? Get in touch today with our friendly team today.